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Professional Technical Support & Expert Guidance

Backed by our persons R&D and engineering team, ANJAROEL provides full-lifecycle technical support from professional system matching and customized solution design to global on-site maintenance and remote troubleshooting. We stand by your side throughout the entire operation cycle, ensuring your energy storage systems run at peak performance with stable and efficient operation at all times.

Professional Technical Support

Backed by our 150-person R&D and engineering team, ANJAROEL provides full-lifecycle support from system matching to global maintenance, ensuring your energy systems run at peak performance.

System Matching & Design

Wall-mounted battery installation
Installation of the power battery pack
Rack-mounted battery installation

Comprehensive Warranty & Maintenance Schemes

Professional Technical Support & Expert Guidance
Backed by our persons R&D and engineering team, ANJAROEL provides full-lifecycle support from system matching to global maintenance, ensuring your energy systems run at peak performance.
Comprehensive 
Warranty Policy
We offer a 5-10 years warranty for all lithium battery products, with strict quality assurance on core components and performance. Our warranty covers free maintenance and replacement for non-human damage during the period, fully safeguarding your long-term investment benefits.
Efficient Rapid 
Response Mechanism
With a dedicated after-sales technical service team, we guarantee initial feedback within 24 hours for all technical and after-sales inquiries. A professional, targeted maintenance solution will be formulated and provided within 48 hours, minimizing system downtime and loss caused by faults.
Globalized Service 
Network Layout
We have built a comprehensive global service network with overseas technical liaison stations in key regions. Combining remote guidance and on-site rapid support, we provide efficient, localized services for global customers, breaking geographical restrictions and ensuring worry-free operation of your energy systems.

Fast Answers To Technical Queries

  • Q How to maintain the battery and extend its service life?

    A Keep ≥20% remaining capacity, use matched chargers, store in dry ventilation; free regular remote maintenance guidance.
  • Q How to match the right charger/inverter for the battery?

    A Compatible with mainstream 48/51.2V chargers/inverters; free one-to-one matching guidance and parameter list provided.
  • Q What BMS protection functions do the batteries have?

    A Industrial-grade BMS with overcharge/over-discharge/over-current/temperature protection; real-time monitoring and auto circuit cut-off.
  • Q How to parallel battery modules, and what’s the max expandable capacity?

    A Plug-and-play parallel, no complex debugging; max capacity up to MWh level, exclusive scheme provided for projects.
  • Q What’s the battery’s working temperature range and extreme temperature performance?

    A Charge 0-60℃, discharge -30~60℃; ≥90% capacity retention at -18℃, with professional thermal management & BMS protection.

Professional Battery & Energy Storage Solutions For Global Demand

From residential self-consumption to heavy-duty
industrial motive power, ANJAROEL provides high-matching, high-efficiency, and customized energy systems tailored to your specific environment.
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